Privacy Policy
Effective Date: July 29, 2025
Article 1: Introduction & Scope
Our Commitment
CellSpark ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through our website and services.
User Consent
By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with these practices, you must cease all use of our services.
Scope of Policy
This policy applies to all information collected through our website and any related services, sales, marketing, or events. It does not apply to any third-party websites or services linked to our site.
Definitions
"Personal Data" means any information relating to an identified or identifiable natural person. "Processing" means any operation performed on Personal Data, such as collection, storage, use, and disclosure.
Article 2: Principles of Data Processing
Lawfulness & Transparency
We process Personal Data lawfully, fairly, and in a transparent manner in relation to the data subject.
Purpose Limitation
We collect Personal Data for specified, explicit, and legitimate purposes and do not further process it in a manner that is incompatible with those purposes.
Data Minimization
We ensure that Personal Data we process is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
Accuracy & Integrity
We take every reasonable step to ensure that Personal Data is accurate and, where necessary, kept up to date, and protected against unauthorized or unlawful processing.
Article 3: Information We Collect
Voluntarily Provided Data
We collect Personal Data you provide directly, such as your name, shipping/billing address, email, phone number, and professional affiliation when you create an account, place an order, or contact us.
Financial Data
When you make a purchase, our third-party payment processors collect your payment information. We do not store your full payment card details on our servers.
Automatically Collected Data
We automatically collect technical information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies & Tracking Technologies
We use cookies and similar technologies to analyze trends, administer the website, and gather demographic information. You can control the use of cookies at the individual browser level.
Article 4: Legal Basis for Processing
Consent
We process your data when you have given us specific consent to use your personal information for a specific purpose, such as for marketing communications.
Contractual Necessity
We process your data when it is necessary for the performance of a contract to which you are a party, such as to fulfill and manage your orders.
Legal Obligation
We may process your data where it is necessary for compliance with a legal obligation, such as for tax purposes or to respond to lawful requests from authorities.
Legitimate Interests
We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for fraud prevention and service improvement, provided these interests do not outweigh your rights.
Article 5: Use of Your Information
Order Fulfillment & Management
To process, fulfill, ship, and manage your orders, including processing payments and communicating with you about your order status.
Security & Fraud Prevention
To verify accounts, monitor for fraudulent or malicious activity, and ensure the security and integrity of our website, services, and user data.
Service Improvement & Analytics
To analyze usage data and trends to improve our website functionality, product offerings, and overall user experience.
Marketing & Communications
To send you marketing and promotional communications, if you have opted-in. You may opt-out at any time.
Article 6: Data Sharing & Disclosure
Third-Party Service Providers
We share information with trusted vendors who perform services on our behalf, such as payment processing, shipping, and data analysis. They are contractually obligated to protect your data.
Legal Requirements & Law Enforcement
We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
No Sale of Personal Data
We do not and will not sell, rent, or trade your personal information to any third parties for their marketing purposes.
Article 7: Data Security & Retention
Security Measures
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure.
Inherent Risks & Disclaimer
Despite our efforts, no security measure is impenetrable. We cannot guarantee the absolute security of your information and are not liable for any breach except as required by law.
Data Retention Policy
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law for legal, tax, or regulatory reasons.
International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state or country, where the data protection laws may differ. By using our service, you consent to such transfers.
Article 8: User Rights & Data Control
Right to Access & Rectification
You have the right to access your personal data and request that any inaccuracies be corrected. You can manage most of this information through your account settings.
Right to Erasure (Deletion)
You may request the deletion of your personal information, subject to certain legal exceptions, such as the need to complete transactions or comply with legal obligations.
Jurisdictional Rights (e.g., CCPA)
If you are a resident of certain jurisdictions, such as California, you may have additional statutory rights regarding your personal information. To exercise these rights, please contact us.
Exercising Your Rights
To exercise any of your data protection rights, please contact us through the official channels listed in this policy. We will respond to your request in accordance with applicable law.
Article 9: Children's Privacy
Minimum Age Requirement
Our services are not directed to, and are not intended for, individuals under the age of 21. We do not knowingly collect personal information from anyone under 21.
Detection and Deletion
If we become aware that we have collected personal information from a minor without verification of parental consent, we will take immediate steps to remove that information from our servers.
Parental Rights
If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us to request its deletion.
Article 10: General Provisions
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date." Your continued use of our site signifies your acceptance of any changes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Governing Law
This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.
Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@cell-spark.com.
Official Communication
Sales & Pre-Purchase
Email: sales@cell-spark.com
Order Inquiries
Email: orders@cell-spark.com
Support & Claims
Email: support@cell-spark.com